Return & Refund Policy
🔁 Changes & Cancellations
Can I modify my order?
- Unfortunately, we’re unable to make edits after an order is placed.
- However, you can cancel the order within 3 hours and place a new one.
How do I cancel?
- You can cancel your order within 3 hours after purchase.
- After that, orders are in production and cannot be canceled or changed.
- No extra fee is charged for cancellations.
🔙 Returns & Refunds
What’s the return window?
- You must request a return or refund within 7 days of receiving your order.
- Requests made after this period may not be accepted.
Who handles return shipping?
- Customers are responsible unless:
- ✅ Item is damaged or incorrect
- ✅ Product doesn't match the description
- If it’s our fault, we’ll cover the shipping.
Refunds are granted if:
- ✅ Item arrives damaged or broken
- ✅ Wrong size, material, or design sent
- ✅ Not delivered in 30 days
- ❌ No refunds for:
- • Used, altered, or washed items
- • Products without tags or packaging
- • Incorrect addresses by customer
- • Personal choice or change of mind
Evidence needed:
- • Order ID or proof of purchase
- • Clear images of the faulty item
- • Screenshots of any emails exchanged
How to submit a refund request:
- Email cs@tshirtshoppingonline.com within 7 days of delivery.
- Attach proof and describe the issue.
- We’ll get back within 2–3 working days.
📦 Return Guidelines
- Return address is case-specific.
- Please don’t return items without prior instructions.
- Email cs@tshirtshoppingonline.com to initiate a return.
⏳ When will I get my refund?
- Refunds are processed within 7 business days of receiving the returned item.
- Bank clearance may take 5–7 extra business days.
- Still waiting after 15 days? Please contact us.
📎 Important Reminders
- Contact us within 7 days after delivery for any return/refund requests.
- Never return products without prior authorization to avoid lost shipments.
- Refunds are only issued after our support team reviews and approves the case.
✨ Why Buy from TshirtShoppingOnline?
- ✅ Superior apparel tailored for your lifestyle
- ✅ Friendly and quick customer care
- ✅ Clear return policy that puts you first
📩 Customer Support Email: cs@tshirtshoppingonline.com
📍 Website: www.tshirtshoppingonline.com