Return & Refund Policy

🔁 Changes & Cancellations

Can I modify my order?

  • Unfortunately, we’re unable to make edits after an order is placed.
  • However, you can cancel the order within 3 hours and place a new one.

How do I cancel?

  • You can cancel your order within 3 hours after purchase.
  • After that, orders are in production and cannot be canceled or changed.
  • No extra fee is charged for cancellations.

🔙 Returns & Refunds

What’s the return window?

  • You must request a return or refund within 7 days of receiving your order.
  • Requests made after this period may not be accepted.

Who handles return shipping?

  • Customers are responsible unless:
  • ✅ Item is damaged or incorrect
  • ✅ Product doesn't match the description
  • If it’s our fault, we’ll cover the shipping.

Refunds are granted if:

  • ✅ Item arrives damaged or broken
  • ✅ Wrong size, material, or design sent
  • ✅ Not delivered in 30 days
  • ❌ No refunds for:
  • • Used, altered, or washed items
  • • Products without tags or packaging
  • • Incorrect addresses by customer
  • • Personal choice or change of mind

Evidence needed:

  • • Order ID or proof of purchase
  • • Clear images of the faulty item
  • • Screenshots of any emails exchanged

How to submit a refund request:

  1. Email cs@tshirtshoppingonline.com within 7 days of delivery.
  2. Attach proof and describe the issue.
  3. We’ll get back within 2–3 working days.

📦 Return Guidelines

  • Return address is case-specific.
  • Please don’t return items without prior instructions.
  • Email cs@tshirtshoppingonline.com to initiate a return.

⏳ When will I get my refund?

  • Refunds are processed within 7 business days of receiving the returned item.
  • Bank clearance may take 5–7 extra business days.
  • Still waiting after 15 days? Please contact us.

📎 Important Reminders

  • Contact us within 7 days after delivery for any return/refund requests.
  • Never return products without prior authorization to avoid lost shipments.
  • Refunds are only issued after our support team reviews and approves the case.

✨ Why Buy from TshirtShoppingOnline?

  • ✅ Superior apparel tailored for your lifestyle
  • ✅ Friendly and quick customer care
  • ✅ Clear return policy that puts you first

📩 Customer Support Email: cs@tshirtshoppingonline.com

📍 Website: www.tshirtshoppingonline.com